The Future of 9-1-1 PSAP Call Logging  As technology continues to advance, so does the potential for improving emergency response capabilities. Revcord, a leading developer of call logging solutions, has been at the forefront of technological advancements in this field. The latest innovations include: RevView, for virtualization of the 911 call to include live video AI-powered Speech-to-Text for converting audio recordings to text RevCloud for multi-tenant logging in the clo …

9-1-1 centers and emergency services are currently facing a multitude of challenges, dealing with staffing shortages, increasing call volumes, insufficient training, and employee burnout. Despite these challenges, technology delivers new options to address the changing landscape of emergency services. The latest Artificial Intelligence (AI) technology is finding a home in 9-1-1 and public safety communications centers by providing real-time translation of calls, reducing call times, streamlining …

As many agencies' budgets continue to tighten and funding is harder to obtain, we now offer an alternative to the conventional “purchase” of logging equipment. Our Logging as a Service (LaaS) allows you to acquire new recording equipment without having to rely on capital budgets and expenditures. For an affordable annual payment, you can acquire a new logging system including installation, training, and support.  By taking advantage of the LaaS program, you will never have to pu …