The Future of 9-1-1 Call Logging  As technology continues to advance, so does the potential for improving emergency response capabilities. Revcord, a leading developer of call logging solutions, has been at the forefront of technological advancements in this field. The latest innovations include: RevView, for virtualization of the 911 call to include live video AI-powered Speech-to-Text for converting audio recordings to text …

911 recording is no longer just about recording calls and radio. Public service answering points (PSAPs) deal with an onslaught of communication mediums. From text messages, photos and videos to computer-aided dispatch systems, each medium holds critical information vital to emergency response operations. Doesn’t your PSAP want actionable intelligence from all that data? From a single point of management? Eventide Communications is ready to be your keeper of the record. …

9-1-1 centers and emergency services are currently facing a multitude of challenges, dealing with staffing shortages, increasing call volumes, insufficient training, and employee burnout. Despite these challenges, technology delivers new options to address the changing landscape of emergency services. The latest Artificial Intelligence (AI) technology is finding a home in 9-1-1 and public safety communications centers by providing real-time translation of calls, reducing call times, streamlin …