911 recording is no longer just about recording calls and radio. Public service answering points (PSAPs) deal with an onslaught of communication mediums. From text messages, photos and videos to computer-aided dispatch systems, each medium holds critical information vital to emergency response operations. Doesn’t your PSAP want actionable intelligence from all that data? From a single point of management? Eventide Communications is ready to be your keeper of the record. …

9-1-1 centers and emergency services are currently facing a multitude of challenges, dealing with staffing shortages, increasing call volumes, insufficient training, and employee burnout. Despite these challenges, technology delivers new options to address the changing landscape of emergency services. The latest Artificial Intelligence (AI) technology is finding a home in 9-1-1 and public safety communications centers by providing real-time translation of calls, reducing call times, streamlin …

As many agencies' budgets continue to tighten and funding is harder to obtain, we now offer an alternative to the conventional “purchase” of logging equipment. Our Logging as a Service (LaaS) allows you to acquire new recording equipment without having to rely on capital budgets and expenditures. For an affordable annual payment, you can acquire a new logging system including installation, training, and support.  By taking advantage of the LaaS program, you will never have to purchase …