Public Safety Answering Points (PSAPs) face the critical challenge of ensuring every call is handled with precision, empathy, and compliance. Quality Assurance (QA) is essential—but traditional QA processes can be time-consuming and inconsistent. That’s where Revcord ReVI steps in. AI-Powered QA for Smarter Oversight Revcord ReVI leverages advanced AI technology to automate and enhance QA for PSAPs. Instead of manually reviewing calls, ReVI’s intelligent algorithms analyze in …

Northland & Companies and Revcord Launch Logger-Agnostic AI Program for Public Safety and Enterprise Logging Northland & Companies and Revcord have launched a logger-agnostic program offering complimentary access to RevSync+ and ReVI. Agencies can explore AI-powered transcription, quality assurance, and analytics using their own recorded data, regardless of their existing logging system or hardware. MINNEAPOLIS, Nov. 18, 2025 -- Northland & Companies, a trusted provider of miss …

We understand that behind every 911 call is a dispatcher working under immense pressure—making split-second decisions, managing emotional calls, and maintaining composure in high-stress environments. That’s why we’re proud to partner with Revcord to offer ReVI, a revolutionary AI-powered transcription and incident management tool that’s doing more than just streamlining operations—it’s improving lives. The Hidden Toll of Dispatch Work Emergency dispatchers a …