Next-Gen PSAP Call Logging with 24/7 Support

Overcome PSAP Call Logging Challenges with Ease.

We're Here to Help!

Public Safety Answering Points (PSAPs) are the backbone of emergency response—but they face mounting challenges as technology evolves. From managing complex data streams to ensuring system reliability and compliance, the demands on PSAPs have never been greater.

We understand these pain points because we’ve built our business around solving them. With decades of experience and a deep commitment to public safety, we deliver resilient, integrated, and future-ready call logging solutions—backed by 24/7/365 CJIS-certified support.

Tackling the Toughest PSAP Pain Points

Here’s how we address the most common challenges PSAPs face:

Legacy System Limitations: We help PSAPs transition from outdated analog systems to Next Generation 911 (NG911)-ready platforms that support multimedia inputs like text, video, and real-time data.

Data Overload & Complexity: Our solutions are designed to seamlessly manage and organize high volumes of data, making it easier to reconstruct incidents, retrieve recordings, and maintain compliance.

Interoperability: We ensure your call logging system works smoothly with CAD, RMS, and other mission-critical tools—eliminating data silos and boosting operational efficiency.

Cybersecurity & Compliance: With CJIS-certified infrastructure and support, we help you meet strict security and retention standards, giving you peace of mind in an increasingly complex threat landscape.

Powered by Industry-Leading Partners

We proudly partner with Eventide, Revcord, and Verint—three of the most trusted names in PSAP call recording and logging. These partnerships allow us to offer:

• Flexible, scalable solutions tailored to your agency’s size and needs
• Advanced analytics and AI tools for smarter incident review
• Proven reliability in mission-critical environments

Built-In Redundancy for Uninterrupted Operations

Downtime isn’t an option in public safety. That’s why we design and deploy redundant systems that ensure continuous operation—even during hardware failures or network disruptions. Whether it’s on-premise, cloud-based, or hybrid, our systems are built for resilience.

24/7/365 CJIS-Certified Support

Emergencies don’t follow a 9-to-5 schedule—and neither do we. Our CJIS-certified support team is available around the clock, every day of the year. Whether it’s a technical issue, a configuration question, or a critical incident, we’re here when you need us most.

Ready to Modernize Your PSAP?

We don’t just sell systems—we build partnerships. Our mission is to empower PSAPs with the tools, support, and expertise they need to serve their communities with confidence.

Contact us today to learn how we can help your agency overcome its call logging challenges and prepare for the future of emergency response.