Meet Us at APCO 2025: AI Tools for Smarter PSAP Operations

Meet Us at APCO 2025: AI Tools for Smarter PSAP Operations

Posted by Beth Stapleton on 23rd Jul 2025

Tackle PSAP Challenges Head-On with AI-Driven Logging & QA Solutions Public Safety Answering Points (PSAPs) and Emergency Operations Centers are facing unprecedented challenges. From staffing shortages and dispatcher burnout to outdated logging systems and inconsistent QA/QM processes, the pressure is mounting — and the stakes are high. At Northland & Companies, we understand the mission-critical nature of your work. That’s why we’ve partnered with leading innovators in …
Top Public Safety Recording Systems for PSAPs in 2025

Top Public Safety Recording Systems for PSAPs in 2025

Posted by Beth Stapleton on 18th Jul 2025

Capturing Critical Moments: How Public Safety Recording Systems Empower Emergency Response In public safety, every second counts. Whether it's a 911 call reporting a fire, a dispatcher coordinating emergency medical services, or a law enforcement officer requesting backup, the ability to accurately capture and retrieve these interactions is vital. That’s where advanced public safety recording systems come into play. Today’s leading solutions—Eventide, Revcord, and Verint&mdash …
Next-Gen PSAP Call Logging with 24/7 Support

Next-Gen PSAP Call Logging with 24/7 Support

Posted by Beth Stapleton on 11th Jul 2025

Overcome PSAP Call Logging Challenges with Ease. We're Here to Help! Public Safety Answering Points (PSAPs) are the backbone of emergency response—but they face mounting challenges as technology evolves. From managing complex data streams to ensuring system reliability and compliance, the demands on PSAPs have never been greater. We understand these pain points because we’ve built our business around solving them. With decades of experience and a deep commitment to public safety, we …