Effective training is essential for 911 dispatchers, and Eventide Communications has developed a tool that makes it easier to prepare for a wide range of emergency scenarios. The Critical Insights AI Training Simulator is designed to help Public Safety Answering Points (PSAPs) provide consistent, realistic training experiences using AI-powered simulations. How Does the Simulator Work? The simulator creates lifelike emergency call scenarios where trainees interact with a virtual caller. These AI …

Managing audio recordings in public safety environments is a complex task, especially when sensitive information must be protected. Eventide Communications has introduced a practical solution to this challenge with its Critical Insights AI platform, featuring Auto Audio Redaction powered by Speech Factor AI. What Is Eventide Critical Insights AI? Eventide Critical Insights AI is a cloud-based suite of tools designed to support public safety agencies by improving how they handle recorded commun …

Public Safety Answering Points (PSAPs) handle thousands of calls, each potentially containing vital information. The ability to quickly and accurately search through audio recordings and data is essential for effective incident response, reporting, and compliance. That’s where Revcord ReVI shines—bringing advanced AI search capabilities that streamline and elevate PSAP workflows. Fast, Precise Access to Audio Traditional search methods often rely on manual tagging or random samplin …