We understand that behind every 911 call is a dispatcher working under immense pressure—making split-second decisions, managing emotional calls, and maintaining composure in high-stress environments. That’s why we’re proud to partner with Revcord to offer ReVI, a revolutionary AI-powered transcription and incident management tool that’s doing more than just streamlining operations—it’s improving lives. The Hidden Toll of Dispatch Work Emergency dispatchers a …

Overcome PSAP Call Logging Challenges with Ease. We're Here to Help! Public Safety Answering Points (PSAPs) are the backbone of emergency response—but they face mounting challenges as technology evolves. From managing complex data streams to ensuring system reliability and compliance, the demands on PSAPs have never been greater. We understand these pain points because we’ve built our business around solving them. With decades of experience and a deep commitment to public safety, we …

As public safety professionals, you know that efficient response times can save lives. When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. However, if your logging system fails or stops working, several critical issues can arise including: The loss of recorded data, which can lead to gaps in important data that could be crucial for investigations and legal purposes Delayed response, as dispatchers may face delays in verifying details or coordinat …