Why PSAPs Are Turning to AI-Powered QA Now

Why PSAPs Are Turning to AI-Powered QA Now

Posted by Beth Stapleton on 22nd May 2025

Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …
Unveiling the Future of PSAP Logging

Unveiling the Future of PSAP Logging

Posted by Beth Stapleton on 7th Mar 2025

We're excited to announce that BusComm, part of Northland & Companies, and Revcord, innovators in public safety communications technology, will be attending the Missouri Public Safety Communications Conference (MPSCC) from March 9-11, 2025! Join us at booth #42 to discover our innovative public safety communication solutions. MPSCC is the premier event for Missouri professionals in the field of public safety communications, offering a platform to learn, network, and explore the latest advanc …
Transform Your PSAP with Revcord ReVI

Transform Your PSAP with Revcord ReVI

Posted by Beth Stapleton on 6th Dec 2024

Transform the way you manage calls with Revcord ReVI's intelligent assistance  We are excited to introduce Revcord Voice Intelligence (ReVI), the latest innovation in voice intelligence technology, designed specifically to meet the needs of Public Safety Answering Points (PSAPs). ReVI is an advanced AI-powered solution engineered to enhance 911 call handling, quality assurance, and dispatch support. Built on a secure, closed proprietary model, ReVI offers a groundbreaking approach by anal …