Public safety communications technology has evolved dramatically over the past decade. Today's PSAPs are handling far more than traditional 911 voice calls. Emergency communications centers must now manage radio traffic, CAD events, text-to-911 messages, NG911 data, quality assurance requirements, retention policies, public records requests, and increasing demands for operational efficiency. As these responsibilities continue to grow, many agencies are discovering that legacy logging platforms …

Thank You for Visiting Northland & Companies and Revcord at APCO 2026 APCO 2026 in San Antonio was an incredible event, and we want to extend our sincere thanks to everyone who stopped by booths #2924 (Northland & Companies) and #747 (Revcord) to meet with the teams from Northland & Companies and Revcord. The APCO Conference continues to bring together some of the most dedicated and forward-thinking professionals in emergency communications, and we were grateful for the opportunity …

Public Safety Answering Points face mounting pressure every day. Call volumes continue to increase. Staffing challenges remain a concern. Quality assurance programs require more oversight. Public records requests take time to fulfill. Meanwhile, telecommunicators and supervisors are expected to process enormous amounts of information quickly and accurately. The challenge isn't simply capturing communications anymore. It's finding ways to turn those communications into meaningful operational int …