Empower your PSAP with AI to ease staffing challenges and enhance operational efficiency. In the fast-paced world of public safety, every second counts. That's why we're excited to introduce Eventide Critical Insights AI, a cutting-edge solution designed to enhance your operations and ensure the highest level of service for your community. Why Eventide Critical Insights AI? Enhanced Decision-Making: Our AI-driven analytics provide real-time insights, helping you make informed decisions …

Are you leveraging best-in-class, custom, purpose-built AI?  Eventide Critical Insights AI is a comprehensive suite of artificial intelligence (AI) tools designed to improve performance, process, and outcomes for public safety answering points (PSAPs), call centers, security departments, campuses, and beyond. This software as a service (SaaS) product natively integrates with NexLog DX-Series recorders and runs and operates on Amazon Web Services (AWS) to securely store vast amounts of …

911 recording is no longer just about recording calls and radio. Public service answering points (PSAPs) deal with an onslaught of communication mediums. From text messages, photos and videos to computer-aided dispatch systems, each medium holds critical information vital to emergency response operations. Doesn’t your PSAP want actionable intelligence from all that data? From a single point of management? Eventide Communications is ready to be your keeper of the record. …