Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …

Discover 7 Key Benefits of Eventide Critical Insights AI for PSAPs Eventide Critical Insights AI is a powerful set of AI tools designed to enhance the efficiency and decision-making processes for Public Safety Answering Points (PSAPs). Eventide's AI provides numerous advantages for PSAPs. Below are seven key benefits: Optimized Response Times: The AI harnesses real-time data to prioritize and dispatch resources swiftly and accurately. Enhanced Decision Support: Predictive analytics help inform …

Join Northland & Companies and Eventide for an exclusive webinar where we delve into the transformative capabilities of Eventide Critical Insights AI, a state-of-the-art AI solution designed specifically for Public Safety Answering Points (PSAPs). Date: April 24, 2025Time: 11:00 AM - 11:30 AM CDTRegister at: https://attendee.gotowebinar.com/register/8060735694050851925 In this session, our experts will demonstrate how Eventide Critical Insights AI can revolutionize the way PSAPs operate, enh …